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TESTIMONIALS 2008 Hi Phil, I just wanted to extend many thanks on behalf of Merissa and myself for providing a great home inspection. We are settled in finally and are enjoying our new home. We were thankful for the detailed explanation and instruction you gave as you picked up potential problems during the inspection. Once again many thanks and we look forward to working with you again when we decide to move on from here.
Chris Zeek
Phil, You were very thorough and efficient. You even allowed me to participate, which I truly appreciated. I have learned a few good tips on house safety, thanks to you. You have made this experience very comfortable because of your friendliness. I will definitely refer you to someone I know, who might need an expert in home inspection. Again, thank you for everything. Take care:)
Tam Ngo
Thanks
Mr.
Phil Rubenstein, just wanted you to know that we appreciate you report
on the Home Inspection for the property located at 3 Church St, Willow
Grove. I found your report to be very thorough and easy to follow. I
love the way you categorized each unit of the house and we could follow
the issues directed for the roof, plumbing, electrical and structural
components of the house. Your comments were extremely valuable and we
will use your report as a guide when we contract to have the various
repairs done.
I was skeptical at first and thought that our Son’s Godfather could take
care of the inspection since he is a retired contractor and inspected
houses for the City of Philadelphia, but I can see the value in having
the inspection done by an outside professional.
I will definitely recommend you for any future jobs that pass by me.
Thank you and we are indebted to you, Esther Ashe
Hi Phil,
Thank you so much for the thorough inspection that you completed on our first home. As first time home buyers, we were very nervous about the process and had some natural anxiety about what would be found. Not only did you ease our nerves, but you provided intelligent, detailed descriptions and explanations for everything you found. You talked us through the whole process, soup to nuts, not missing anything. You answered all of our questions and explained things in terms so that even we could understand. Also, we really appreciate you arriving a bit earlier to get started so that we could make our relatives wedding on time. It is the little things that you did that separate you from many other contractors that we have had to deal with. Finally, we really appreciate you coordinating the termite inspection so we could essentially get all of our inspections completed simultaneously. Thanks again! Jenny Schu & Scott Slousky
Hi Phil,
I wanted to write and thank you for a job well done last week. I feel confident that our first home was inspected by a true and thorough professional. It was a great learning experience to have you there to explain the various aspects of the home: trouble spots, repair and maintenance advice. I got the sense that you were truly interested in the home and our future with it. You seemed to really take your time during the inspection as well. By the way, John and I found your written report to be thorough and extremely well organized! We'll keep it on hand and refer to it often as we plan to move in and upgrade our home. I will recommend you to anyone who is in need of a home inspection. Sincerely, Annie Hosfeld
My experience with Total Home Inspections was an overall good one. Phil Rubenstein explained the inspection process beforehand and acted very professional. He let me know that I could ask questions at any time and call him after the inspection if anything came up. I would recommend Total Home Inspections to any homebuyers in the area.
Dave Moxon
Good morning Phil, I just wanted to write you a thank you for the home inspection you provided for me on 3/22/08. You were so efficient and professional with the way you walked me through the home and how you explained the possible problems. Thanks to your expertise, I can now look at my new home in a different way. I now have the knowledge needed to know the difference when there is a major or minor problem. Even my best friend who was there with me loved the way you “combed through that house with a fine tooth comb” as she said. Although I have never spent 2 hours looking at a house or anything for that matter, those 2 hours where the most important and knowledgeable hours of my life. Thank you for all your hard work. I know will be the owner of a new home that I can honestly say “I know every part of my house and what is where” when the time comes for me to have to repair, shut off or show somebody what to do. Thank you, Sheree Gindraw
3-18-2008
We very much appreciated Phil Rubenstein's in-depth knowledge of the
inspection business and his sincere ethical standards when he recently
inspected a condominium we were about to purchase. Phil arrived early
for our appointment, and walked us through the condo step by step from
the outside-in, and from top down. He pointed out things, which needed
a specialized inspection, things we might want to take care of, things
to think about before we sealed our purchase deal. He answered all our
questions objectively and with the ring of his longtime experience. We
felt we had a much greater appreciation of the investment we were making
in our new home. Now we are ready to close the deal!
Kitty Kaar
Hi Phil, I read your inspection report over several times, I am so
impressed with the thoroughness with which you went over my properties.
At first I was a little skeptical of hiring you because I knew nothing
of you. I heard so many outrageous tales of inspectors that are really
working in behalf of the seller while you are paying them was why I was
somewhat worried, but after a few minutes into the job I KNEW who you
were working for, it was me. You left no infraction unmentioned. Some
things that I viewed as minute you included them in your report. I just
want to say thank you for a job that is far more than well done. After
you completed your work, my report was available to me in record time. I
did not have to ask you for anything. I will gladly recommend you any
day to anyone. You are excellent at what you do. Thank you sincerely
Ophelia M Turner
Hi
Phil,
Despite the fact that our deal fell threw Kevin and I both feel that we
learned a lot and are definitely going to be better prepared for our
future ventures in this area. However with that said we both could not
have been happier with the job you did with our inspection. We heard our
share of horror stories with a process that is already known to be quite
daunting, and you put all our fears to rest. You were very thorough and
informative, which was exactly what we needed. When the time comes for
us to get back out there you can be assured that if you're still willing
you will be the first person we call. Thank you for making our first
experience so positive and fun!
Warmest Thanks, Alicia Motzer
It was a sigh of relief, on the day of my home inspection. After months of anxiety, looking for the ideal property, placing a bid, and completing thesis-length mortgage documents, I scheduled a home inspection with Total Home Inspections. On December 8, 2007, I meet Phil (Total Home Inspections) at the property. Being a single mom I feel the need to be particularly cautious as well as apprehensive. Needless to say, I was extremely tense during our initial meeting and expecting him to be the same. His character was very welcoming and witty. He explained every aspect before we entered the home and explained in further detail during the inspection. He even answered some of the “Mom” questions I had in regard to safety of my child. My anxiety ultimately became comfort. After all of the alarming opinions offered by co-workers and friends in regard to their experience with home inspection, I found that my experience was rather enjoyable and enlightening. I believe my experience was in direct reflection of Phil’s professionalism, knowledge and character.
Thanks
LaVawn “The Single Mom”
Customer service is very important to me as a consumer. As a first time home buyer I was apprehensive about who would have my best interest in mind. When I called Phil Rubenstein with Total Home Inspections, LLC to inspect a home that I had an interest in he was pleasant, professional, and flexible with my schedule. He was early to the inspection and upon meeting him, he made me feel very comfortable about him being involved in one of the most important decisions of my life. I was very glad that I was present during the inspection because I learned a lot about the home. He allowed me to be involved and ask questions. Phil Rubenstein was informative and patient with answering and listening to my concerns during the inspection. He made observations about things that I would not think to look at. The inspection report was very impressive, which was detail-oriented and outlined everything that we discussed.
When the time came for me to have an inspection on another property that I had an interest in, I did not hesitate to call Phil Rubenstein to inspect the second home based on his level of service and the rapport that he was able to build with me during our first meeting. He was consistent with his work and professionalism. Phil Rubenstein built a level of trust and rapport with me as a home buyer that would result in me recommending him and requesting his services again when the time comes. Buying a home is a stressful yet rewarding experience. It is infrequent to come across a professional who has your best interest in mind, who is honest with you, and who is willing to educate you on anything necessary. I am tremendously appreciative for Phil Rubenstein with Total Home Inspections, LLC to be one of the people involved in my home buying experience because he had done just that.
Kareena Irwin (Philadelphia, PA)
Dear Phil, I want to thank you for doing my home inspection. Your professionalism and organizational skills was the best I've ever seen. You taught me so much as I followed and watched you work. You were very thorough in your technique, how you went from top to bottom checking everything making notations, pointing out things that only someone with an expert eye could have seen. I will use your services again for any other properties that I may acquire in the future and shall highly recommend you to any one whom is looking to purchase and or sell property. Once again, Thank you for a job well done.
Ms. Julieta Holloway
On 09/14/07, Mr Phil Rubenstein inspected a property that I was buying. He did a complete inspection of the property, covering all major aspects of the property. The inspection appeared to me to be very thorough and comprehensive. He took pains to explain in detail what he was looking at. In my particular case, since I am blind, he took additional time to make his explanations descriptive for me to better be able to understand what he was doing. After the inspection he sent us a complete list of his findings and his recommendations. I am very impressed by his professionalism, and the human touch he added by taking his time to explain everything. Thanks to his work, we were able to have corrected several issues, which will make our house more safe and livable. I can strongly recommend Mr. Rubenstein. Martin Nelson
Phil, I wanted to thank you for your Professionalism while conducting our home inspection. Your energy, clear, concise answers and explanations put me at ease. I feel I made a great decision in choosing you for this job. I now have a lot more facts and confidence to make an educated decision on the purchase of this property. In a world where it seems people take no pride or responsibility in the work they do, you truly stand out as an exception. Again, thank you. Kurt Peterson & Family Dear Phil, I would be glad to any answer any ones questions about you and your business. I really appreciate all the seasonal checklists you send out. I actually go through and check out the list. That was something that I was not expecting and very much appreciate. They have been very helpful to me. Thanks again, Jason Davies Dear Phil, I’d like to thank you for your services at Total Home Inspections and for making my home purchasing process a lot less stressful experience than it could have been especially that the sale of the home was ‘by owner’. I most importantly appreciate your honesty and professionalism as well as the extra time you spent explaining every detail of the home inspection process to me. Thank you for offering your expert advice on how to remedy any finding you found with the home. You truly went above any expectation that I could have imagined. I would highly recommend you to anyone that is in the home purchasing market to hire your services if they want a true and honest professional. Many thanks!! Joe DeLucca
Did I help make the process easier for you? Most definitely! Was my knowledge comprehensive? Your level of knowledge was beyond my expectations. Was my knowledge helpful? Extremely! Did I go above and beyond to help you? My husband and I are now living in our fourth home; you made the purchase of the two homes for our daughters much easier than ever before. How was my availability after the home inspection? Response time? Etc. Top notch! You were prompt, early in fact. You are polite, trustworthy, knowledgeable, and the most important attribute, you follow up with your clients – you don’t just take the check and run. Nancy S. Tryens
I was thrilled with my experience with Phil Rubenstein and Total Home Inspections. This is my first home and I wasn't sure what to expect with the home inspection. Phil not only did a fabulous and meticulous job with the inspection, he made me feel very comfortable and gladly answered my questions. After the inspection, he provided a fast and accurate report, and made himself available if I had any additional questions or needed other information. He honestly wanted what was best for my family in purchasing our first home. I highly recommend Phil and Total Home Inspections. Rich Sangillo 5/18/07
Hi Phil, My sister and I would like to thank you for your help. Without you, we would not be able to tell what needs to be repaired or replaced in the house in the near future. We are very pleased with the report that you provided us. We were able to get a good seller's credit towards our closing costs. The services you provided to us were excellent and the comprehensive list you had mentioned as an FYI, allowed us to plan ahead for the remodeling of our house. We cannot wait to move in our new house in the fall, after which we have completed a great deal of remodeling to the house. Once again thank you for your help. We will definitely recommend you to our family, friends, and relatives. Phanny and Sandy
Dear Phil, I just wanted you to know that I was very pleased with your expertise today. You were very professional and informative. I felt comfortable and ease, that it wasn't just business as usual. You took your time and did a thorough inspection. You also made me aware of any present or future potential comings, which will play a huge factor in the purchasing of this home. As a future homeowner, I appreciate people like you. May God Bless You, because they do not make too many people like you. Its usually all about the money and no interest at all in the (future) homeowner at all.
Trust me when I tell you, I will spread your business. I will advise my fellow associates, family and friends to request your expertise. As a matter of fact, I already gave a brochure to one of my co-workers this afternoon. Thanks again!!!! Sincerely yours, Monje Paige Future Homeowner
Hello Phil,
Phil, Thank you very much for the report; it was precise and thorough to the point. I think your expertise and professionalism were great and working with you was pleasure. I look forward to working with you in the future as I plan to make other investments, also I will probably have you come back and do the radon test as well re-inspect the work that is done to this property. Thanks again for all your help I look forward to working with you again. Jerome Collins
Phil,
Phil made it a lot easier for my sister and I with the home inspection. We were given lots of information about the house, what to do in the future, now etc. Without Phil, we would not be able to tell what needs to be repaired or replaced in the house in the near future.
I thought that Phil was really knowledgeable. He knew exactly what to look for and what to be expected. We are very pleased with the report that he provided us.
Phil was definitely really helpful. We were able to get a good seller's credit towards our closing costs. The services Phil provided to us were excellent and the comprehensive list he had mentioned as an FYI, allowed us to plan ahead for the remodeling of our house. We cannot wait to move in our new house in the fall, after which we have completed a great deal of remodeling to the house.
The extra mile that Phil went to explain all that we need to know about the house helped us a lot with the closing process. As a first time buyer, Phil took his time to explain what we need to know about the house, which helped us a lot. He did not rush us out of the house but took his time to explain, review and discuss what he had just inspected.
Phil response time was great. He followed-up with us regarding the home inspection report in a timely manner, which helped me to asked questions that came to my mind after the home inspection. Overall, Phil was really helpful and I would definitely recommend him to my family, friends and relatives. Philadelphia, PA 19116
Phil,
I knew after our phone conversation that you were the Home Inspector for us. You met us at our new prospective home, on time and fully prepared to do your job. After a brief but very thorough explanation of your inspection methods, we followed you from the outside of the house through the inside of the house, from the basement to the crawl space attic. During this process you asked us to make short notes on your FYI .s. We found your examinations of all the major systems and components in the house to be very professional, exacting and informative. After the inspection was completed, you sat with us and discussed all and any problems that you found. Also, your written reports were accurate, timely and very well prepared. Thanks for doing such a great job for us ! Christine & Mike Renzi
Phil,
Rose Miriello
2006
Thank you Phil!
Phil, I was very happy with the performance of Total Home Inspections. The inspection was very thorough, and a complete and detailed report was e-mailed to me. In addition, I received a follow-up call from Mr. Rubenstein a few weeks after the job asking how things were going. Mr. Rubenstein gave me information well above and beyond the necessary minimum. I would recommend Total Home Inspections without qualification. Denise Primavera, D.C.
Good Evening Mr. Phil, How are you and the family? Everything is going well here. I received my down payment back and now I have started the home hunting adventure again. I have spread the word about you business to all of my friends and family that are in the house hunting adventure with me. Tomorrow I will speak with the mortgage representative I am doing business with at PNC Mortgage to see how we can go about getting you to speak at their homebuyer’s seminars. Just remember when I am ready to put an offer in for a property and if it is accepted, I will call you for the inspection. Sincerely, Juanita R. Williams
Phil, We will recommend you and told our real estate agent we were very happy. As for a testimonial: Phil was very thorough, professional and friendly. We were very confident that we knew the realistic condition of the house based on his thorough assessment. Thanks again Grant Beringer
Hi Phil, Although I didn't purchase the home you inspected for me, I still must say that you did a very thorough job. You went over everything with a fine toothcomb and explained everything in terms that I could understand. This was my first time buying a home and I didn't know what to expect when it comes to home inspections, but you answered all my questions, patiently. You do quality work and I will highly recommend you to my friends. Eleanor Moore
Phil,
Thanks for all the help again Phil. One of things I’m very thankful for during the whole process has been the helpful and great people I have worked with in buying my first home. I could have asked for nothing more, its probably going to spoil me for the next time I have to buy a home. For the great job you did and the time you took out to help me understand things I thank you a lot and especially for coming out on a Sunday morning.
Thanks again Phil the place is coming along great.
Phil did a thorough and comprehensive review of our home. It was
detailed, plus he took the time to give us some insights and home
improvement tips. No complaints.
Sincerely Thomas Hill (School Counselor)
It was a pleasure working with you, Phil. You were not only knowledgeable and thorough in your inspection you were friendly and made sure that we the home buyers, Linda and Sidney Roby, understood everything you were telling us. We appreciated all you information and advice. I have heard people talk about their home inspections and how long they took and I let them know that you took a lot longer than just 30 minute run through the house. You checked everything. We would definitely recommend you to others. I also like the email blasts you send with home tips. Linda and Sidney Roby
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